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Avira Support Pages

Knowlege articles in style of the Microsoft KB

Got in the beta center a survey about a new style for the KB with steps to check to make it more tidy. Not really what I want as a power user. I wanna have an overview but jump to the steps that are interesting for me, or see what's all included in the KB Article and if I have already tested/done all ... So I like more - as cleaned up/tidy KB - the style that Microsoft use in there KB: Collapsed topics were I can open ...more »

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Stage: Active

Feedback Score

1 vote
1 up votes
0 down votes

Mac AV

Update Schedule changeable

In the older version, I can change the update schedule in the "schedule" page, but after install the latest version for Mac, I can't find where to change this setting.

Update for every 2 hours is too frequency for me because it always pop-up when I watched video and the full screen mode would be exited.

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Stage: Active

Feedback Score

0 votes
0 up votes
0 down votes

Android AV

App Lock isn't really usefull if the Avira app can be closed

Hello. I've installed Avira app on my Androin phone and it's really good so far. The only thing that dissapointed me is that the App Lock option is not really usefull. I've installed pin code in order to access my sensitive apps like email and e-banking, but anyone can easily close the Avira app and access any app without pin code after Avira is closed. Can I somehow prevent unauthorized person from closing Avira? ...more »

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Stage: Active

Feedback Score

1 vote
1 up votes
0 down votes

Windows AV

Switch off / postpone energy savings during a scan

We received the following idea from a member of our beta community:

In many cases we as customers have problems with the energy savings mode. When energy saving settings are set to default it lasts 15 minutes until power safe. This ist not enough time to finish a Avira full system scan.

It would be a benefit to postpone energy saving unt the scan is done. Like Microsoft Backup does it.

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Stage: Active

Feedback Score

2 votes
2 up votes
0 down votes

Mac AV

Avira update should stay in background

Hi. I have the free Avira on my macbook air os x 10.8.5 and allowing automatic updates. If I'm in another application in full-screen mode when the update kicks in, the Avira update flips me out my application and to my desktop with an indicator showing the Avira update in progress. This is EXTREMELY annoying. Any way to stop this?

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Stage: Active

Feedback Score

1 vote
1 up votes
0 down votes

Windows AV

Irreführende Informationen

Habe meinen2 ten Rechner auch installieren können, hat aber ca 2std gedauerd bis die Installation fertig war.

Leider hatte ich kein Hinweis auf dem Bildschirm wie lange bzw wie weit die Installation abgeschlossen ist.

Auch der Eindruck das sehr oft "wird heruntergeladen" und anschließend "wird installiert" angezeigt.

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Stage: Active

Feedback Score

1 vote
1 up votes
0 down votes

Windows AV

Unclear installation procedure

I have attempted several times to install Avira's Security Suite and am disappointed that it remains unclear to me what, if anything, actually happened. During the procedure "Installing Antivirus Pro..." appears and disappears several times but there is no confirmation that the action has occurred nor is any new icon displayed on the desktop.

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Stage: Active

Feedback Score

1 vote
1 up votes
0 down votes

System Speedup

Startup manager should support Windows minimize on startup

"Startup manager" is generally convenient. I used to use R2 Studio's "Startup Delayer" a lot but now I switch to Avira's integrated solution in Avira System Speedup. However, there is an inconvenience about this tool: There is no selection to minimize a window application on startup. Some windows that suppose to be started minimized now all shown up when system starts, so I need to minimize them one by one, this is quite ...more »

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Stage: Active

Feedback Score

-1 votes
0 up votes
1 down votes

Mac AV

Problem resizing quarantine window

Indeed, it's the place but the Avira window that display quarantined files is not resizable in Mac free version. So we can't see which file is what. That's a big problem. I deleted on file that was quarantined because I couldn't see the file and thought that if Avira thought it was a threat then they knew it and then it deleted my full backedup emails (over 3000 emails). So there should be an option to resize the window ...more »

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Stage: Completed

Feedback Score

1 vote
1 up votes
0 down votes

Android Optimizer

SD card support

Since one of the purposes of a tool like this is among others to gain free space in the storage it should be possible to move apps to the (micro-)SD card which some manufacturers still support. Android Optimizer itself should be installable on the SD card, too. Additionally there should be an option to back up .apk files of currently installed apps to the SD card.

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Stage: Active

Feedback Score

0 votes
1 up votes
1 down votes

Android Optimizer

Disable Bloatware

Show well known Bloatware and processes that are battery consuming in a list and give the user the opportunity to use the Android built-in functionality of Disabling this processes so that the RAM usage is reduced. Inform the user how safe it is to disable the Software.

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Stage: Active

Feedback Score

0 votes
1 up votes
1 down votes

Windows AV

Add System Settings Protections !!!

Current version tested: 15.0.8.650 Avira is solid, respectable ... otherwise I would not bother with it. However, there is improvement needed on some basic-level items ... Current versions do not prevent malware from changing/disabling settings through various means - Windows firewall, Security Center, Task Manager, browser settings (IE), etc. Also, specific malwares can disable Avira !!! That Avira cannot protect ...more »

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Stage: Active

Feedback Score

2 votes
2 up votes
0 down votes

Windows AV

Avira management console

Extend synchronising to include the same info across devices. The desktop and mobile Avira both show a panel for identity theft. In the web console they both show the same list of sites and nothing more. Avira on the PC and phone are logged in with the same details (obviously), so it only monitors 1 email address. This means you only need to have 1 instance, as they can only ever show the same info (I can use a bookmark ...more »

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Stage: Active

Feedback Score

2 votes
2 up votes
0 down votes

Android AV

Identity Safeguard

All Avira apps for a single owner will be linked to a common email address used for the site. I have several email addresses, and the ones most likely to be compromised are different to the ones I care most about. The email address I use for logging into Avira is different to the ones I use for signing up to forums, and I use others for sites I think may spam me. These are the mail accounts you get by using Microsoft, ...more »

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Stage: Active

Feedback Score

2 votes
2 up votes
0 down votes

Windows AV

Genauere Infos

Wenn "PUA/Download.gen " gefunden wird, willman das eigentliche Programm evtl.NICHT löschen.Ich habe z.B. die PUA... Meldung bekommen, bei einer eigentlich seriösen Downloadseite (Chip.de). Wäre hilfreich, Infos und alternative Reaktionen zu kennen

Submitted by

Stage: Active

Feedback Score

1 vote
1 up votes
0 down votes

Displaying 1 - 25 of 673 Ideas